Shipping policy

Shipping cost
Free standard shipping on all orders to the United States.

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email once your order is placed and another email with your tracking number once it ships.

Delivery time
After processing, standard delivery typically takes 7–15 business days. Our products ship from our fulfillment partners' warehouses. During peak seasons (Black Friday, holidays) delivery may take slightly longer.

Order tracking
Every order includes tracking. You can follow your package using the link in your shipping confirmation email or on our Track Your Order page.

Shipping address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice a mistake, contact us within 12 hours of ordering.

Lost or delayed packages
If your order hasn't arrived within 25 business days of purchase, contact us and we'll send a replacement or issue a full refund.

Customs & duties
US orders do not require any additional customs fees.

Questions?
Email support@pawproof.shop and we'll be happy to help.